Video Vision defines personally identifiable information as information that includes any combination of the following: a person's full name, street address, telephone number, date of birth, email address and/or the genre of products rented or purchased by a person. Video Vision gathers information about our Users when a User supplies it in response to a request from us.

Video Vision collects personally identifiable information from Users when voluntarily submitted by a User, for example when a User purchases products online, or registers on VideoVision.co.ke. We require that a User be 16 years of age or older to submit personally identifiable information. We do not knowingly collect personally identifiable information from children under the age of thirteen. We screen users who wish to provide personal information to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen. Because we do not knowingly collect any personally identifiable information from children under the age of thirteen, we also do not knowingly distribute such information to third parties. We do not knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information. Because we do not collect any personally identifiable information from children under the age of thirteen, we do not condition the participation in online activities of a child under thirteen on providing personally identifiable information.

Video Vision, its affiliates and franchisees (if permitted by Video Vision) may share and use personally identifiable information collected online to develop and improve the products, benefits and services we or selected business partners offer to our Members or Users. Video Vision its affiliates and franchises (if permitted by Video Vision) also may share and use certain User and Member data in the ordinary course of their business, for example, for account maintenance and debt collection. Certain information collected in connection with product purchases may be provided to third parties for use in transaction authorization, fraud scoring and credit card fraud prevention modeling.

Except as described above, Video Vision will not communicate with Users or Members by email or provide User or Member email addresses to business partners, unless the User or Member has provided express permission to Video Vision. Users and Members also have the chance to opt out of other opportunities to receive promotional communications, materials and products from (1) Video Vision, its affiliates and Video Vision franchisees (if permitted by Video Vision) or (2) their business partners. With the exception of users exercising the opt out opportunity, Video Vision, its affiliates and franchisees (if permitted by Video Vision) on occasion may disclose to their business partners certain data such as names and addresses and the genre of products rented or purchased by a person, for the exclusive use of marketing goods and services directly to Users and Members. Under no circumstances will Video Vision disclose title-specific information to anyone except as allowed by law.

Secure online ordering is important to Video Vision. Video Vision utilizes SSL (secure socket layers) to protect your credit card and order information. SSL encrypts all of this data, such as your name and credit card number, so that it cannot be read in transit. In addition, Video Vision encrypts credit card information when it is stored in our databases.

Video Vision supports the Video Privacy Protection Act of 1988 and will use reasonable commercial efforts to require employee and business partner compliance with the Act.